Terms and Conditions

1. General
1.1 These Terms and Conditions govern all laser hair removal treatments provided by DM Laser Aesthetics. By booking an appointment with us, you agree to be bound by these terms. 1.2 We reserve the right to amend these terms at any time without prior notice. 1.3 All clients must be 18 years or older to undergo treatment. Parental consent is required for clients under 18.

2. Consultation and Treatment Eligibility
2.1 All clients must undergo a consultation and patch test at least 24 hours before their first treatment. 2.2 It is the client's responsibility to disclose all relevant medical history, including any medications or conditions that may affect treatment suitability. 2.3 The clinic reserves the right to refuse treatment if it is deemed unsafe or unsuitable for the client.

3. Treatment Results
3.1 Individual results vary and are influenced by factors such as skin type, hair type, hormonal imbalances, and adherence to aftercare instructions. 3.2 By signing the consent form prior to treatment, you acknowledge that results are not guaranteed and that multiple sessions may be required for optimal outcomes. 3.3 The clinic is not responsible for any lack of results due to non-compliance with treatment schedules or aftercare guidelines.

4. Payment and Refund Policy
4.1 Payment must be made in full before or on the day of treatment. 4.2 All treatment courses are non-refundable and non-part-refundable once payment has been made or a service has been provided. 4.3 Refunds or adjustments will only be considered in exceptional circumstances, such as medical emergencies, and are handled on a case-by-case basis at the clinic’s discretion. 4.4 If a refund is granted due to medical reasons, supporting documentation from a qualified healthcare provider must be provided.

5. Cancellations and No-Shows
5.1 Clients must provide at least 24 hours’ notice for cancellations or rescheduling. 5.2 Failure to provide sufficient notice will result in a forfeited session for prepaid packages or a cancellation fee for single sessions. 5.3 If a client is 10 - 15 minutes late for an appointment, the clinic reserves the right to shorten or reschedule the session, which may count as a missed appointment.

6. Aftercare and Client Responsibilities
6.1 Clients must follow all pre- and post-treatment care instructions provided by the clinic. 6.2 Sun exposure, certain skincare products, and other contraindications may affect treatment efficacy and increase the risk of side effects. 6.3 The clinic is not liable for any adverse reactions resulting from failure to adhere to aftercare recommendations.

7. Liability and Medical Disclaimer
7.1 All treatments carry some risk, which will be explained during the consultation. By proceeding with treatment, the client accepts these risks. 7.2 The clinic is not responsible for any complications arising from undisclosed medical conditions, medications, or lifestyle factors. 7.3 In the event of any unexpected reaction, clients should contact the clinic immediately for guidance.

8. Data Protection and Confidentiality
8.1 All personal and medical information provided by clients will be handled in accordance with data protection laws and will not be shared with third parties without consent. 8.2 Clients have the right to access their treatment records upon request.

9. Governing Law
9.1 These Terms and Conditions are governed by the laws of United Kingdom and any disputes shall be resolved under its jurisdiction.